Terms of service
Security Training Academy is an accredited training facility and all classes are run on a posted schedule. Please read and understand the Terms of Service
* Calls 48 hours prior to the scheduled session may reschedule to a different session without penalty. If requested, a refund for course fees will be issued minus a $10.00 administrative fee. We are sorry but we are unable to refund book or materials fees once they are issued to students.
* Calls less than 48 hours and more than 24 hours prior to the scheduled session may reschedule to a different session after paying a $25.00 transfer fee. There will be no refunds.
* Calls less than 24 hours prior to the scheduled session will not be refunded and may not be rescheduled.
No shows are defined as students who do not call prior to the scheduled course start time to cancel or reschedule their session.
* We apologize but we are unable to issue refunds or course transfers who are no shows.
Late to Class
Course schedules are strictly followed to respect student schedules.
* Students who call to advise of the possibility of being late will receive consideration by the coordinator-on-call. If the estimated arrival would be detrimental to the course, other participants, and/or the instructor, the student will not be allowed into the class. There will be no refunds or option to transfer.
* Students who do not call and arrive late will not be admitted to the course and will forfeit their course fee.